How to Contact Us

Before Contacting Us

Please refer to our FAQ for frequently asked questions and "How to use this site" for AnswerNet before contacting us.

Form for Inquiries

This inquiry form is only available to those who have been registered to use English service by their employer. If not registered, please use the Japanese inquiry form.

 

Telephone Inquiries

For inquiries, please call the Sompo Japan DC Securities AnswerCenter. This phone number is only available to those who have been registered to use English service by their employer. If not registered, please call the phone number for Japanese service.

Sompo Japan DC Securities Answer Center 0120-401-593

Mon-Fri: 2:00pm - 6:00pm
(excluding bank holidays and New Year period break)
From abroad, call (+81) 3-5325-6303 (non toll free)

Calls to the AnswerCenter will be recorded. Personal information of plan participants obtained by the AnswerCenter will be used for purposes described in our Privacy Policy (Japanese only)Link will open in a new window..